Frequently Asked Questions

FAQs

Keyword (s):   

How does Lyons Studio ship prints and framed art?
Why would I buy a Sam Lyons print already framed?
Can I request special framing?
What’s involved with commissioning Sam to do an original painting?
What's a remarque?
I have an airplane just like the one in Sam's print. Can he change the N# on the plane for me?


How does Lyons Studio ship prints and framed art?

Answer:

The great majority of items are sent via DHL orFedEx and are insured. If any damage occurs, we can take care of it easily. Just be sure to save the packing materials and call our toll-free number as you open the package: 800-544-4992. Loose prints are packaged in durable tubes and framed art is boxed very carefully to avoid any foreseeable damage. Small items or items shipped out of the United States are shipped via the U.S. Post Office. By the way, if you live in Alaska, Hawaii, or anywhere outside the continental U.S., you need to call Lyons Studio for shipping costs. The website shipping costs do not apply to these destinations.

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Why would I buy a Sam Lyons print already framed?

Answer:

Framing enhances artwork considerably. Even paintings as beautiful as Sam's benefit from a well-designed frame. Think of it like this ... ice cream is good all by itself, but put some chocolate syrup, whipped cream and nuts on it — and you have an incredible treat. We take considerable time picking out the best colors and textures for the mats and frames for each particular Sam Lyons painting. The mood of the piece is also taken into account. Some prints also come with patches and plaques to make your selection a true masterpiece. Our framing is to the highest standards; all our mats, Foamcore backing, and museum mounts are acid free. This ensures your artwork investment is protected for a long time. The best reason to buy your print already framed? When it arrives, all you have to do is hang it on the wall!

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Can I request special framing?

Answer:

If you have a particular style or color frame you’d like, we do our best to accommodate. We can usually fulfill your request at no additional charge. There’s no way to make a special request when you order through the website, so you would just have to call the Studio and talk to Mindy. Just so you know, the regular framing for each print is determined by Sam. He pays a lot of attention to picking just the right color and texture of mats and frame to complement the particular print. Colors as well as mood are taken into account.

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What’s involved with commissioning Sam to do an original painting?

Answer:

All you have to do is ask! The first step is talking to Sam about what you have in mind. The best paintings result from letting Sam take your required elements (your airplane flying over water, for example) and running with it. You’re paying for his creativity and vision, and he’s pretty good at making the finished painting convey the feeling and kind of detail you want. Prices vary and there's quite a wide range. You can commission a good-sized colored pencil original for $2,000. Acrylic paintings range from about $5,000 to $15,000, depending on size and complexity. Just to give you an idea: a 15" x 30" painting with your airplane in the sky and clouds for background would usually be $5,000. For a larger painting with more planes, people, hangars, homes, etc., the cost goes up. (It make sense because it will take Sam longer to paint it.) You get sketches to approve before Sam goes ahead with the actual painting. A deposit is required when the commission is accepted to reserve your place on Sam's commission list. A second payment is due when the sketch is approved, and the balance is due before the original is shipped. Each of three payments are usually a third of the total cost. Go to our Commission an Original page for more information. Better yet, call Mindy at Lyons Studio, 800-544-4992, and ask her anything you'd like to know.

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What's a remarque?

Answer:

That term refers to a change Sam makes on a print (or Print on Canvas) to personalize it. For example, he can usually change the N# of an airplane. Many people like to have their own N# on the plane in a print if it looks like their plane. Sam can also often change the name on a sign, like in “Yellow Lure” or “Field of Dreams.” Sometimes he can change the color of an aircraft stripe or alter the plane is some minor way. For example, on “Cross Country Champ” he’s taken off the navigation lights for a customer. We try to accommodate any special request, but Sam can only change a print up to a point. For example, he can’t change the entire color scheme of an airplane. There is a charge for remarques. N# changes and other typical remarques are usually $75. Always feel free to ask if you have a remarque request. Just call Lyons Studio and talk to Sam or Mindy. You’d be amazed all the ways you can personalize a print to make it even more special to you.

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I have an airplane just like the one in Sam's print. Can he change the N# on the plane for me?

Answer:

Yes, in most cases. That's called a remarque and the charge is usually $75. There are also other ways Sam can personalize a print. Feel free to make a request by calling Lyons Studio. We'll do everything possible to make you happy with your purchase.

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